Some services are experiencing issues
PHP2Shell Response
10/21/2026 02:36PM UTC monitoring
Nutshell is aware of the PHP2Shell security vulnerability and we have taken steps to secure any affected servers. A few services were unable to be properly secured without risk of attack, and have been temporarily disabled. We expect these services to be re-enabled later this morning when a patch has been applied.
The following services are affected:
- Landing pages hosted on custom domains
- Email link tracking using custom domains
- Scheduler pages hosted on custom domains
Status page migration
10/18/2026 11:14AM UTC identified
The new vendor is having problems issuing a certificate for the website hosting. We have a ticket open with support and hope to have that resolved soon.
10/18/2026 11:12AM UTC investigating
We have issued a request to host our status page with a new vendor. We are working with them to also import past events and subscriptions.
App
Click-to-call
Past Incidents ‹ Jul 23 - Jul 29, 2026 ›
July 29, 2026
A portion of customers may be unable to provision Avaya hard phones
RingCentral Operations teams are investigating the issue and will provide an update when available.
July 28, 2026
A portion of customers may be experiencing call failures when attempting to reach numbers with an 867 area code.
RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
July 27, 2026
A portion of customers with numbers in Calgary, AB, may be experiencing inbound call and fax failures.
A portion of RingCentral customers with numbers in Calgary, AB, may be experiencing issues with calls resulting in fast busy tone due to an underlying carrier issue. RingCentral Operations teams are staying in contact with the carrier on investigating the issue and will provide more information as it becomes available. If you are experiencing this issue, please contact our RingCentral customer care.