Some services are experiencing issues
Status page migration
10/18/2026 11:14AM UTC identified
The new vendor is having problems issuing a certificate for the website hosting. We have a ticket open with support and hope to have that resolved soon.
10/18/2026 11:12AM UTC investigating
We have issued a request to host our status page with a new vendor. We are working with them to also import past events and subscriptions.
App
Click-to-call
Past Incidents ‹ Aug 27 - Sep 02, 2026 ›
September 02, 2026
September 01, 2026
Vendour Outage Causing Degraded Call Performance and Recording Availibility
We have identified an issue with an upstream vendor and are actively working with them to mitigate the situation. This issue is causing the following impacts: - Call Performance - Call Recording Availability We sincerely apologize for any disruption this may cause.
August 31, 2026
August 30, 2026
August 29, 2026
August 28, 2026
Intermittent Failures to Update Call Recordings
Our engineers have identified the issue where a small set of in progress call recordings cannot be modified and a small set of calls modification will not work and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
A portion of customers in Miramichi and Edmundston, New Brunswick, may be experiencing a fast busy signal and be unable to complete outbound calls
Customers with numbers in Miramichi and Edmundston, New Brunswick, may be unable to make outbound calls and send faxes due to an underlying carrier network issue. Operations teams are working with the carrier on investigating the issue and will provide more information as it becomes available. If you are experiencing this issue, please contact customer care.